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Frequently Asked Questions

What are the shipping times and costs?

We offerfree worldwide shipping! Orders are processed within 48 hours, and delivery typically takes8–14 business days. Delays may occur due to customs, holidays, or carrier issues, but we’ll keep you updated.

What if my sunglasses stop working or have a defect?

If you experience any issues, please stop using them immediately and refer to the user manual. For support, contact us atinfo@wellermoz.comor call+86-755-86707105. We’re here to help with troubleshooting, repairs, or replacements.

How long does the battery last, and how do I charge it?

A full charge takes about 60 minutes using the included magnetic charging cable, and the battery lasts up to 30 days with normal use. The LED on the temple glows red while charging and turns green when fully charged. You can charge with the temples open or closed (closed is recommended for best performance).

Are the lenses impact-resistant and safe for sports or driving?

Yes, the lenses are made from a flexible substrate that is lightweight and shatter-resistant — much safer than traditional glass lenses. They're ideal for driving, cycling, and outdoor activities.

How does the electrochromic tinting work, and can I adjust it manually?

The lenses automatically adjust to four levels of tint based on surrounding light, with a lightning-fast response time of 0.1 seconds. You can also manually control the tint by gently swiping the touch sensor on the right temple.